We hope you are fully satisfied with your purchase. We accept exchange and returns for Store Credit only. No cash refund. (For issue store credit, we need your membership card).
Any unwashed, unworn item purchased from our store may be exchanged with original tags and receipt WITHIN 30 days of purchasing.
We do not accept exchange or returns for gifts, reward points redeemed items, special discounted items, For hygienic reasons, underwear cannot be exchanged or returned at any time.
Please contact customer service if you have any question or request: firstname.lastname@example.org
We can ship to virtually any address in the US. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.